Refunds & cancellation

If your first IdeasVault subscription is not right for you, email support@ideasvault.app within seven calendar days of that first successful payment to request a full refund. You do not need to demonstrate a technical fault. Use the email associated with the purchase and include the order or invoice reference if available. Requests received in the window remain eligible while we process them.

The voluntary seven-day window applies to the first subscription payment, not automatically to renewals, repeat purchases or plan changes. Cancel before your renewal date if you do not want the next period. We review later requests for duplicate/incorrect charges, access failures and other service problems, and honor any refund or withdrawal rights required by applicable law. Contact us promptly if a renewal or charge appears incorrect.

Go to Account → Manage billing to cancel renewal. You normally retain paid features until the current period ends and no further renewal is charged. If you cannot access your account or the billing portal, email support for help. Cancellation alone does not issue a refund.

The founding membership renews at USD $249/year while continuously active. Once it ends, a later subscription is subject to the offer available then. There is no free trial.

For an approved first-payment refund, we refund the subscription payment and end that subscription’s paid access and future renewals. Polar handles the refund to the original payment method and applicable tax adjustments. We will confirm the request’s outcome by email; the bank/payment provider determines when the returned amount appears. Currency conversion or bank fees outside our control may affect what you see in your local currency.

Deleting an account immediately removes application access and associated workspace data. It does not automatically request a refund or recover unused subscription time. Resolve renewals or pending transactions before deleting the account, and contact support first if you need a refund.

This policy is offered by Tekky AI Academy LLP and supplements your mandatory legal rights. If local law grants a more favorable remedy, that law applies. Read our Terms of Service for the wider membership terms.